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vRO error : Unable to authenticate with OAuthToken! The token is expired.

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Hi,

 

Following upgrade (7.0.1 -> 7.2.0) of vRA HA stack (1 primary & 1 secondary) with embedded vRO instance I'm meeting some troubles about this error message :

Unable to authenticate with OAuthToken! The token is expired.

It seems to be a problem on the master instance of vRO that is not able to use/call the 'OAuthTokenLifetimeService' that can renew tokens.

 

Maybe this service crashed ?

 

The main problem I'm seeing is that external actions using authentication against vRA host can't work during provisioning request.

But I suspect a lot of errors occuring in some scheduled workflows.

 

I changed the cluster master, and the problem moved to the new primary...

So I suspect that the 'OAuthTokenLifetimeService' only runs on the primary node and fails after some time.

 

From this moment now, I met the issue 2 times : one time on each primary node.

But I'm afraid to see the problem coming back soon.

 

Could someone give me some help ?

 

Thanks,

 

Tim.

 


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