Error message "Guest Operation Agent Couldn’t be Contacted" during creating a temporary directory in guest vm

Hello,

I would like to create a temporary directory in the vm by using the inbuilt vCenter (version : 6.0.2 ) plug-in library workflow "Create temporary directory in guest" in vRO 7.0.

But during execution of this Workflow, I received the error message “Guest Operation Agent Couldn’t be Contacted”.  As the error it seems that there is some issue with vmtools in that vm.S

Can you please help me out how to resolve this issue ? Thanks for your help.

Thanks,

Koushik