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vRO 7.0 Appliance Error - "ch.dunes.model.type.ConvertorException: Missing class to decode object"

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I recently built a new vRO 7.0 appliance in my environment so that I could evaluate rolling it out in my organization.  After setting the device up, I noticed the following error coming from several workflows:

 

ch.dunes.model.type.ConvertorException: Missing class to decode object


I had no idea what this meant so I had to open a case with Vmware Tech support.


Turns out, it's a known issue with a simple fix:


  • Log onto the Appliance via SSH
  • Run this command

   vi /usr/lib/vco/app-server/bin/setenv.sh

 

  • Edit the JVM_OPS variable and add the following to the end: 

-Dsun.lang.ClassLoader.allowArraySyntax=true

 

The end result should look like this:

 

 

 

vro bug fix.png

- Reboot the appliance

 

Hopefully this saves someone some time down the road.


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