Hi all,
I previously got Orchestrator 5.5 working with our external Service Now instance where we can order a VM in the SN catalog and Orchestrator will provision it via a SOAP call to the Orchestrator API. However, now since I upgraded Orchestrator (we use the appliance) to 6.0, it is giving an SSL Handshake error on the SOAP request from Service Now. I have a snapshot backup of the appliance from before the upgrade, but I'd obviously rather not revert if I don't have to, as the rest of the Orchestrator functionality seems to be running just fine. It's only this API thing that is giving me an issue. Any ideas? I'll post the full XML error below:
<?xml version="1.0" encoding="UTF-8"?><results error="javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure" probe_time="31"><result error="javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure"><output/></result><parameters><parameter name="topic" value="SOAPProbe"/><parameter name="queue" value="output"/><parameter name="error" value=""/><parameter name="from_sys_id" value=""/><parameter name="sys_id" value="00a06235dd2f3100c4c8a38a5ee758e6"/><parameter name="state" value="ready"/><parameter name="sys_created_on" value="2015-04-21 19:08:59"/><parameter name="from_host" value=""/><parameter name="agent" value="mid.server.servername"/><parameter name="processed" value=""/><parameter name="ecc_queue" value="00a06235dd2f3100c4c8a38a5ee758e6"/><parameter name="response_to" value=""/><parameter name="source" value="https://orchestratorname:8281/vco/vmware-vmo-webcontrol/webservice"/><parameter name="sequence" value="14cdd6227690000001"/><parameter name="name" value="test"/><parameter name="table_name" value="ecc_queue"/><parameter name="agent_correlator" value=""/></parameters></results>
Thanks for any pointers.
Andrew