I'm attempting to integrate ticket creation in our ticketing system in vRO. Our applicaitons team has provided me with a bit of documentation about the API calls and a CURL example using JSON. I can execute this find through a CURL and through postman but cant get it working through vRO. The CURL command:
curl --data 'api_key=<key>&ticketdata={"Source":"Phone","Portfolio":"Administrative Services","Service":"Business Applications","Category":"Category","Subcategory":"Report an Incident","Priority": 5,"Summary":"Request","LastModifiedByEmail":"servicedesk@mail.com","Description": "ticket_description","CustomersID":"52448400","AssignedSupportLevel":"Tier 1 Support","OwnedByTeam":"Help Desk Administrative"}' https:/<host>/myitapi/ticketcreate
works fine.
I can't get this to work from vRO and am really not sure where to look to figure it out.
Does anyone have any idea how i would format this when using a REST host in vRO to execute the request. The content type is application/x-www-form-urlencoded if that matters...