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service account in vCO

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Hi,

 

i'm new to vmware world so some of the things i say may be a little off, if you need additional explanation please ask.  i have to whole vcloud environment set up, what i having issues with is that lately i created a service account to manage accivities in vco since my regular user account passwd expired and broke everything. moving forward, i thought i should just just the service account to manage things. i added the user to the same admin group as my account but the problem i'm having is that the user is unable to log into vCO client.

any ideas will help please.


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